API Logs

Use the API Log page to search for API Logs

If you wish to have API integration with PayTrace and you are not already signed up for this feature, please get in touch with your Merchant Service Provider or PayTrace Support at Support@PayTrace.com.

How to Use This Page

  1. Select a From date and time.

  2. Select a Through date and time.

  3. Select the type of log.

    1. Error Log

    2. Silent Post Log

  4. Click Search.

From and Through times do not need to be selected when the search is for a full day. The Silent Post Log only stores the last 30 days of activity to the Secure Checkout.


Detailed Help

Links

View Printable Results

Display the search results in a view that is formatted for printing. 

Download Results

Download the results in a .CSV format.

Error Id

View the details of the error. 

IP Address link

Will redirect you to http://whois.arin.net, where you can view the owner of the IP Address.


Need more help?

Our support team will be happy to assist you.

If you are unsure where to go, try the search bar on the top right of any page.

If you cannot find the documentation you are looking for, please let our support team know so we can continue to improve this documentation.

 

If you have questions - please contact support@paytrace.com