Updating Your Web Browser and Operating System to Support PayTrace's 2023 TLS Requirements

In today's fast-paced digital world, it is crucial to ensure that your operating system and web browser are up-to-date. Outdated software can leave you vulnerable to security threats and limit your access to PayTrace.

One of the areas that can be impacted by outdated software is the support for certain TLS (Transport Layer Security) cipher suites. TLS cipher suites are cryptographic protocols that ensure secure communication between your computer and PayTrace.

If you are trying to access paytrace.com, we require a specific set of TLS cipher suites, and if your operating system or web browser does not support them, you will be unable to access the site. This can be frustrating, but the good news is that updating your software is often the solution.

You can test your web browser to see what TLS versions and cipher suites you support at https://www.ssllabs.com/ssltest/viewMyClient.html.

How to Update Your Operating System

Updating your operating system will depend on which one you are using. Here are some general steps to follow:

Windows

1. Click the Windows Start button and select Settings (the gear icon).

2. Select Update & Security.

3. Click on Windows Update and then Check for Updates.

   1. If there are any available updates, follow the prompts to install them.

Mac

1. Click on the Apple menu and select System Preferences.

2. Click on Software Update.

   1. If there are any available updates, follow the prompts to install them.

How to Update Your Web Browser

Updating your web browser is just as important as updating your operating system. Here are the steps to follow for some of the most popular web browsers:

Google Chrome

1. Click on the three dots in the upper-right corner of the browser window.

2. Select Help, and then About Google Chrome.

   1. If an update is available, it will be automatically downloaded and installed.

Mozilla Firefox

1. Click on the three horizontal lines in the upper-right corner of the browser window.

2. Select Settings

3. Scroll down to Firefox Updates, and click “Check for updates”

   1. If an update is available, it will install automatically, or you can choose to install it.

Safari

1. Click on the Apple menu and select System Preferences.

2. Click on Software Update.

   1. If an update is available for Safari, follow the prompts to install it.

Issues

If your client cannot connect to http://paytrace.com after updating their operating system and their web browser, please reach out to developersupport@paytrace.com to create a ticket with our DevOps, and we will provide technical assistance.

Technical Details

PayTrace will only support the following TLS cipher suites in 2023.

• TLS version 1.2 or greater

• TLS Cipher Suites

  • ECDHE-ECDSA-AES128-GCM-SHA256

  • ECDHE-RSA-AES128-GCM-SHA256

  • ECDHE-ECDSA-AES256-GCM-SHA384

  • ECDHE-RSA-AES256-GCM-SHA384

Conclusion

By updating your operating system and web browser, you can ensure you have the latest security features and support for the latest TLS cipher suites. Keeping your software up-to-date is essential for protecting your personal information and ensuring you can access http://paytrace.com.