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User Profiles are used to gain access to PayTrace Accounts online via the Web or used by proprietary applications/3rd party software looking to post transactions for processing to the PayTrace Gateway. Two different types of user profiles can be used to access PayTrace, a Web User OR an API User. These user profiles provide a controlled level of access that are specified by an administrator, to limit functionality or access to the areas of the account.

User ManagementGuide to creating and managing user access to your PayTrace account. Also setup and control who receives reports and notifications.

Web User

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To access your PayTrace account users profiles can be created. There are two types of profiles available, each with a controlled level of access specified by an administrator. The User Management Guide can be used to create and manage user access to the PayTrace account, as well as set up and control report and notification recipients.

WEB USERS

Users can access any portion of PayTrace Virtual Terminal (VT) through the Internet. These users' passwords

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expire every 90 days and

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must be updated after they expire. Web

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user login credentials

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also work for accessing the API

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. For more information please watch the video below.

Creating a Web User Profile :

API User

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https://vimeo.com/236613520

API USERS

API user passwords do not expire. API

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users cannot access the VT; they only allow third-party software to communicate with the API

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. For more information please watch the video below.

Info

API User credentials will not allow access to the Virtual Terminal. This approach is consistent with PCI DSS security compliance requirements.

https://player.vimeo.

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Creating a API User Profile

User Passwords

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com/video/273419091

Password Requirements

Web Users

  • Passwords must contain a mix of letters and numbers with at least eight characters.

  • At least one uppercase and one lowercase letter is required

  • Passwords must be changed at least once every 90 days.

  • Passwords expire after four consecutive failed login attempts.

  • Passwords must be unique and must not match the previous 4 passwords used for the user profile.

API Users

API users credentials are leveraged through 3rd party integration software and can be easily mis-transalated. Please do not create API users with passwords that contain special characters. Certain special characters can cause issues when being read by the API.

  • Passwords must contain a mix of letters and numbers with at least eight characters.

  • At least one uppercase and one lowercase letter is required

  • API user passwords do not expire.

  • Passwords expire after four consecutive failed login attempts.

  • Passwords must be unique and must not match the previous 4 passwords used for the user profile.


Need more help?

Our support team will be happy to assist you.

If you are unsure where to go, try the search bar on the top right of any page.

If you cannot find the documentation you are looking for, please let our support team know so we can continue to improve this documentation.