Manage Emails
- John Phelps (Deactivated)
- Danielle Prochaska
- Justin Potter
Use the Manage Email page to manage your email addresses.
How to Use This Page
Enter the email address.
Select the types of emails that you want this address to receive.
Click the Save.
Press and hold the control key to select or deselect multiple types.
Detailed Help
Required Fields
The red * asterisk denotes whether a field is required.
Email Address (Add an Email Address)
The email address where you want reports or notifications to be emailed to.
Email Type
The reports and/or notifications are to be sent to the entered email address.
Optional Fields
Optional Email Address (Administrative email address(es))
Field Description - Sometimes optional fields are required, depending on which other fields are selected. If so, highlight that behavior here.
Email Type
All
The email address will receive all messages.
Batch Reports
The email address will receive batch reports each time a batch is settled.
Monthly Statements
The email address will receive a monthly statement if PayTrace bills your account.
Password Expiration Reminder
The email address will receive password expiration reminders for all user accounts in your system. Each user's email address will be sent these reminders, also.
Disabled User Notification
The email address will receive notifications whenever a user account in your system becomes disabled. Each user's email address will be sent these notifications, also.
Virtual Terminal Receipts
The email address will receive receipts whenever they are emailed via the Virtual Terminal's Process a Transaction, Swipe a Transaction, or Multiple Transactions.
API Log-In Failed Notifications
The email address will receive notifications whenever an unsuccessful login attempt is processed through the API. Only applies to accounts that have access to the API.
Recurring Receipts
The email address will receive emailed receipts whenever recurring payments are processed. Only applies to accounts that have access to the Recurring Payments module.
Payment Link Receipts
The email address will receive email receipts whenever an approved order is processed through the Payment Link. Only applies to accounts that have access to the Payment Link.
API Receipts
The email address will receive a copy of a receipt during an "Email Receipt" request to our API.
Expiring Customers
This service pulls a list of customers with cards expiring within two months.
Need more help?
Our support team will be happy to assist you.
If you are unsure where to go, try the search bar on the top right of any page.
If you cannot find the documentation you are looking for, please let our support team know so we can continue to improve this documentation.
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If you have questions - please contact support@paytrace.com