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Your PayTrace Virtual Terminal enables you to capture authorized transactions that have not been settled yet quickly.

How to Use This Page

  1. Select Capture Transactions under the Virtual Terminal Menu.

  2. You may select any approved authorizations processed within the past 20 calendar days by specifying the date range and clicking the Search button.

  3. After the transaction list appears, you may capture one or more transactions by checking the check box next to the transaction(s) that should be captured and selecting the Process button. You may also edit the dollar amount to less than the original authorization.

Partial Authorization Reversals for the remaining uncaptured balance are not supported.

Capturing a transaction marks the transaction to be settled at 8 p.m. Pacific Time. You specify the amount to be settled as long as the amount is less than or equal to the original authorization amount.


Detailed Help

Order ID

Redirects you to the Transaction Details page.

Name

Redirects you to the Edit Customer page.


Need more help?

Our support team will be happy to assist you.

If you are unsure where to go, try the search bar on the top right of any page.

If you cannot find the documentation you are looking for, please let our support team know so we can continue to improve this documentation.

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