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Use the Inactive Customers page to pull a list of inactive customers

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within the specified period

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Info

If you are not already signed up for this feature, please

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get in touch with your Merchant Service Provider or PayTrace Support at Support@PayTrace.com.

How to Use This Page

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Use the image below and follow the steps.

  1. Enter the number of inactive days you want to search for.

  2. Click Search.

  3. Select the checkbox next to any customer

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  1. from the

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  1. list generated that you want to delete.

  2. Click the Delete button.

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Need more help?

Our support team will be happy to assist you.

If you are unsure where to go, try the search bar on the top right of any page.

If you cannot find the documentation you are looking for, please let our support team know so we can continue to improve this documentation.