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Use the Security Settings page to specify advanced security settings for your PayTrace account.

How to Use This Page

Note that these advanced security settings do not apply to transactions processed through the Recurring Payments menu.

Any changes made to terminal customization will affect all users.

  1. Set the Time Out.

  2. Set the Duplicate Transaction Time.

  3. Select whether to enable Phishing Filter.

  4. Select whether an Invoice should be required.

  5. Select whether a Billing Address should be required.

  6. Select whether a Billing ZIP should be required.

  7. Select whether a CSC should be required.

  8. Select whether any of the above parameters (if applicable) are required when a card is swiped.

  9. Select an AVS Auto-Void setting.

    1. AVS does not support international addresses. PayTrace handles all international AVS responses as No Match.

  10. Select a CSC Auto-Void setting.

    1. Transactions are not automatically voided when no values are provided for the CSC and AVS auto-void settings.

    2. Auto-Void settings apply to Sale and Authorization only transactions.

  11. Select whether the state and expiration fields should be a text box or a drop down list.

  12. Select a default transaction type for all users.

  13. Select which transaction fields should not be displayed on your transaction forms.

Other Sections

  1. Click Save.

Unselected options will not appear on your transaction forms. Removing some fields (described in Other Sections below) may cause your key-entered transactions to downgrade.


Detailed Help

Required Fields

The red * asterisk denotes whether a field is required.

Time Out

The amount of time, in seconds that you want an inactive session to be kept open. The maximum value is 900 seconds.

Duplicate Transaction Time

Specify the minutes between 0 and 999 you want duplicate transactions blocked. Duplicate transactions are transactions with the same card, for the same amount, with the same invoice number processed by the same user. The duplication filter applies to approved transactions only. Declined, repeat transactions will not be blocked by the duplication filter.

Enable Phishing Filter

For transactions generated through the Shopping Cart or API: If Yes, this filter will return a message on the third unsuccessful transaction processed on the same card number in a rolling 24-hour window and disable the card number on the fourth failed attempt. Voided transactions on the same card within the same 24-hour window count toward this. Require Invoice If Yes, an Invoice will be required for all transactions.

Require Billing Address

If Yes, all customers and transactions will require a Billing Address. Recommended for merchants who primarily process key-entered transactions.

Require Billing ZIP

If Yes, all customers and transactions will require a Billing ZIP. Recommended for merchants who primarily process key-entered transactions.

Require CSC

If Yes, a CSC will be required for all customers and transactions.

Require (above) when swiped

If Yes, all the parameters above that are set to Yes will also be required for Retail/Swiped transactions.

AVS Auto-Void

PayTrace will automatically void your transactions based on the AVS (Address Verification System) response.

AVS Auto-Void Options include

Partial Match and No Match: Sale and Authorization transactions with an AVS response of Partial Match (e.g., ZIP match only, Address Match Only) and transactions with an AVS response of No Match will be voided automatically.No Match: Sale and Authorization Transactions with an AVS response of No Match will be voided automatically.

Disable AVS Auto-Void: PayTrace will not void your transactions automatically based on the AVS response.

If the AVS Billing Address or Zip Code values are not provided, PayTrace will not auto-void the transaction. A value of Not Present will not trigger the auto-void.

CSC Auto-Void

PayTrace will void your transactions automatically based on the CSC response.

CSC Auto-Void Options include

No Match: Transactions with a CSC response of No Match will be voided automatically. A response of Not Present will not void the transaction.

Disable CSC Auto-Void: PayTrace will not void your transactions automatically based on the CSC response.

If the CSC value is not provided, the transaction will not be auto-voided. A response of Not Present will not trigger the auto-void.

Other Sections

Optional Fields

Removal of the following fields may cause your key-entered transactions to downgrade.

Billing Address

Used to reduce fraud and processing costs. Key-entered transactions processed without the Billing Address and Billing ZIP will downgrade.

Billing ZIP

Used to reduce fraud and processing costs. Key-entered transactions processed without the Billing Address and Billing ZIP will downgrade.

CSC

May reduce fraud and enhance your reporting. However, this value generally does not affect qualification.

Invoice Number

May reduce fraud and enhance your reporting. However, this value generally does not affect qualification.

Approval Code

May be required to process Forced Sales and Store & Forward transaction types.

Processing Date

May be required to process Forced Sales and Store & Forward transaction types.

Terminal Customization

Changes made under terminal customization will affect all users.

State/Expiration Fields

Used to change these fields to a text box or a drop-down list on the transaction pages.

Default Transaction Type

Used to change the default transaction type for all users on the transaction pages. The options are Sale, Authorization, Refund, Forced Sale, Store & Forward, or Cash / Check.

Transaction Fields

Checking/unchecking these options will add/remove them on the transaction pages.


Need more help?

Our support team will be happy to assist you.

If you are unsure where to go, try the search bar on the top right of any page.

If you cannot find the documentation you are looking for, please let our support team know so we can continue to improve this documentation.

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