Your PayTrace Virtual Terminal lets you quickly void sales, authorizations, and refunds that have been approved but not settled yet.
How to Use This Page
Select Void Transactions from the Virtual Terminal Menu.
You may select any approved and unsettled sales, authorizations, or refunds processed by specifying the date range and selecting the Search button.
After the transaction list appears, you may void one or more transactions by selecting the check box next to the transaction(s) that should be voided and then selecting the Process button.
Voiding a transaction will prevent the cardholder from being charged or refunded the transaction amount.
Detailed Help
Links
Order ID
Redirects you to the Transaction Details page.
Name
Redirects you to the Edit Customer Profile page.
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