Training Videos

Password & General Use

• Account Training Video

• Login Video

User Management

• Creating a Web User Profile

• Editing Users

  • Discover the edit user section within the Virtual Terminal. This video will go over user access and permissions, how to see the user history, reset passwords, and control reports and notifications.

• Creating an API User Profile

• Email Management

Security Settings

• Security Settings Training

Transaction Training

• Understanding Different Transaction Types

• View Transactions

• Swipe Card Transaction Training

• Key Card Transaction Training

• Processing Multiple Transactions

• Void Transaction Training

• EMV 2.0- Device Setup and Processing Transactions Training

• Manual Transaction Settlement

Data Training

• Level 3 Data Training

  • Configure Level 3 data and add Level 3 data to a transaction.

• Discretionary Data

  • Use the Discretionary Data page to create custom fields.

Reports

• View Batch Reports

  • How to manually view your batch reports.

Payment Link

• Payment Link Training

Trending Now

Leave Us a Review to Earn a Gift Card!

Card Error/Decline Codes Explained

PayTrace Glossary

Google Chrome Auto Fill

Internet Explorer Vulnerability

Microsoft ending support for IE versions older than 11 & PCI implications

Important Links

TLS Cipher Communication

PayTrace Status

What's new with PayTrace?

Sandbox Login

Recommend Hardware

Need more help?

Our support team will be happy to assist you.

If you are unsure where to go, try the search bar on the top right of any page.

If you cannot find the documentation you are looking for, please let our support team know so we can continue to improve this documentation.