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The PayTrace GO app is available for download on Apple iOS operating systems version 8 or later, such as the iPhone or iPad. With PayTrace GO, mobile devices can process credit card transactions in a simple and efficient manner. Transactions are securely transmitted to a merchant's PayTrace Professional account through the PayTrace API. Users can swipe or key-enter transactions as Authorizations or Sales. Creating and recalling customer vault information is available. Signatures can be captured via the device's touch screen, and receipts can be emailed to the cardholder. Previous transactions can be viewed, and unsettled transactions can be voided.

Note

Apple does not support older versions of iOS, and we cannot guarantee that PayTrace GO will work on those versions.

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The lightning connector port lets the app connect to the MagTek iDynamo (GEN II) mag-stripe reader. If merchants have set up their email address under "Manage Email" to accept API receipts, PayTrace Go will automatically send them receipts via email. Additionally, swiped transactions can be processed with the iDynamo encrypted card reader. To process EMV transactions in addition to swipe and key enter transactions, you must connect via Bluetooth using an ID Tech VP3300 EMV reader.

MagTek iDynamo mag-stripe reader

Note

iDYNAMO card reader must be configured with the following information to work with PayTrace GO.

21073131-BCIPT ‐ MagTek iDYNAMO Card Reader - Lightning Port

Apple iOS operating system version 4.3 or later is the preferred card reader for Apple Products.

  • Configuration: SECURITY LEVEL ‐ 3

  • BUNDLESEEDID: ESXBEHPWSG

  • REVERSE DNS: com.magtek.idynamo

  • MASKING: 4‐ASTERISKS‐4

  • KSID.TYPE: MAGENSA PRODUCTION KEY (MPK)

  • KSID: 90118800

To order, refer to our Recommended Hardware page.

Charging Your iDYNAMO

Note

If you are having issues connecting to your card reader or processing transactions - please make sure the card reader is charged.

The uDynamo requires the card reader to be charged. Charge the battery by connecting the card reader to a USB host interface. Ensure it is recharging.
(The uDynamo is powered by rechargeable internal lithium-ion batteries. The uDynamo can process up to 300 swipes on a single battery charge. If the reader is left on awaiting a card
swipe, the battery will deplete in 3.5 hours. Recharging can take up to 6 hours. You will also need to make sure the Iphone iPhone or Ipad iPad microphone is turned on for the card reader to work.)

Note

We recommend that you work with your merchant service provider to source a properly configured card reader for use with PayTrace GO.

ID Tech VP3300 EMV reader

Note

If you are using the ID TECH VP3300, make sure your Bluetooth is On.

Do not connect the card reader to your phone via the Bluetooth menu. You will connect it using the app.

IDTECH VP3300 EMV Bluetooth Card Reader

VP3300 BT GEN 2
TPG Part number: IDT-KEYINJ-340

To order, refer to our Recommended Hardware page.

Charging your ID Tech

Note

If you are having issues connecting to your card reader or processing transactions - please make sure the card reader is charged.


Need more help?

Our support team will be happy to assist you.

If you are unsure where to go, try the search bar on the top right of any page.

If you cannot find the documentation you are looking for, please let our support team know so we can continue to improve this documentation.