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Your PayTrace Virtual Terminal processes swiped credit card and EMV transactions. PayTrace uses a Keyboard Emulation format to read the credit card's magnetic stripe.

How to Use This Page

1. Connect your card reader to your computer.

2. Log into the PayTrace system.

3. Select Swipe Card from the Virtual Terminal Menu.

4. Swipe the card through the card reader.
   The field will populate with hidden information (bullets).

5. Select the Process button to navigate to the next page, where the transaction details are entered, including the amount, are entered.

6. Enter any necessary information for this transaction.

7. Select the Process button and then confirm the processing of the transaction.

8. A confirmation page is displayed with a response from the credit card's issuer.
   Transaction receipts can be viewed, emailed, and printed from this confirmation page. The completed transaction is also available from the View Transactions page of the Virtual Terminal.

Detailed Description

Please ensure that the credit card number, expiration date, and name on the credit card match the information provided from the swipe. If the information below does not match the information on the card, kindly swipe the card again or request an alternative form of payment.

Dipping Cards (EMV)

1. To start dipping cards, once you have logged Log into the PayTrace system, click on the EMV link .

2. Select EMV from the Virtual Terminal Menu. 

3. Dip your customer’s card in the EMV card reader connected to your internet-capable device.

4. Click Select the Process button.

   1. Enter the transaction amount (including the decimal point).

   2. Enter any optional information that may enhance the transaction’s reporting (e.g., Name, Email Address, Description).

   Click

   1. Select the Process button at the bottom of the screen and confirm that you want to process this transaction.

5. Once the transaction has been processed, you will be taken to an "Approval" or "Declined" response page.

   1. You

   may now choose to

   1. can view the printable receipt or invoice

   , save

   1. .

   2. Save the customer’s information

   , and/or email

   1. .

   2. Email a receipt to your email address and/or your

   customer’s email address

   1. customers by checking the boxes next to the email addresses.

6. To Save a Customer from this transaction, you can click on select the Save Card box and it , which will take you to a New Customer page to save.

Supported Card Readers

Magtek Card Readers For TSYS and FISERV

• MagTek Dynamag USB Keyboard Emulation

• Part Number 21073062-BCIPT - Set at Security Level 2 or 3

• MagTek's Magensa decryption service must be enabled for level 3 security, and the KSID must be set to 90118800

• MagTek Mini USB Keyboard Emulation

• White: Part Number 21040107

• Black: Part Number 21040108

ID Tech Card Readers

• ID Tech MiniMag 2 USB Keyboard Emulation

• Part Number IDMB-334133B

EMV Card Reader

Info
IDEM-241A and IDEM-251P The IDEM-241A is the preferred hardware as it is pre-loaded with the AES encryption. However, the more common IDEM-251P may be re-configured by our authorized distributors so as to give you access to more inventory when ordering the Augusta card reader. It is important to always ensure you are ordering the PayTrace configuration by clicking on one of the links below.

Info
Compatible Card readers: PayTrace is compatible with most card reading solutions that are able to send swiped card data to the computer as though the data was entered through a keyboard device. This technology or format is generally referred to as Keyboard Emulation. However, PayTrace is only able to support configuration questions regarding the above-listed equipment numbers.

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