Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Table of Contents
minLevel1
maxLevel2
outlinefalse
typeflat
separatorpipe
printablefalse

Create an Authorization Using a New Card

Use the Image below and the corresponding numbers to guide you.

2024-08-23_15-00-27.pngImage Modified

Access the Customer Card.

  1. Select the Authorization and Payments option within the menu.

  2. Select the Create Authorizations and Payments option within the menu.

  3. Enter the Amount you’d like to authorize.

  4. Select the Payment Source and Payment Doc from the respective dropdown options if applicable.

  5. Fill in the CC Number, Expiration Month, Year, and Security Code.

    • If this customer does not yet have a card on file and you’d like to save this card to the customer’s profile for future use, select Save Card to Customer.

  6. Select To finalize, select the Create Authorization button at the top of the page menu.

Info

You should then see the authorization details appear in the table below the form.

Create an Authorization Using an Existing Card

Use the Image below and the corresponding numbers to guide you.

2024-08-23_15-00-27.png

Access the Customer Card.

  1. Select the Authorization and Payments option within the menu.

  2. Select the Create Authorizations and Payments option within the menu.

  3. Enter the Amount you’d like to authorize.

  4. Select the Payment Source and Payment Doc from the respective dropdown options if applicable.

  5. Select To finalize, select the Create Authorization From Existing Credit Card button at the top of the page menu.

Info

You should then see the authorization details appear in the table below the form.

Capture an Authorization

Use the Image below and the corresponding numbers to guide you.

2024-08-23_15-42-21.png

Access theCustomer Card.

  1. Select the Authorization and Paymentsoption within the menu.

  2. Select View Payment History.

  3. Select the Line for the authorization you’d like to capture.

    1. Scroll to the right to check theStatus.

      1. Make sure it is in an “Authorized” Status.

      2. The Payment Source must be either a Sales Order, Sales Invoice, or Posted Sales Invoice.

    2. Ensure that a valid Payment Doc has been selected.

    3. Ensure the Payment Expiration Date is either the Current Date or a Future Date.

  4. Click To finalize, select the Capture Authorization button at the top of the page menu.

Void an Authorization or Payment

Use the Image above and the corresponding numbers to guide you except select the Void Payment button.

2024-08-23_15-49-56.pngImage Added

Access the Customer Card.

  1. Select the Authorization and Payments option within the menu.

  2. Select View Payment History.

  3. Select the Line for the authorization or payment you’d like to void.

    1. Make sure this authorization is in either an “Authorized” or “Captured” status

  4. Click To finalize, select the Void Payment button at the top of the page menu.


Need more help?

Our support team will be happy to assist you.

If you are unsure where to go, try the search bar on the top right of any page.

If you cannot find the documentation you are looking for, please let our support team know so we can continue to improve this documentation.