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Your PayTrace Virtual Terminal
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lets you
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quickly void sales, authorizations, and refunds that have been approved but
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not
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settled yet.
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How to Use This Page
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Select Void Transactions
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from the Virtual Terminal Menu.
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You may select any approved and unsettled sales, authorizations, or refunds
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processed
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by specifying the date range and
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selecting the Search button.
After the transaction list appears, you may void one or more transactions by
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selecting the check box next to the transaction(s) that should be voided and
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then selecting the Process button.
Info |
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Voiding a transaction will prevent the cardholder from being charged or refunded the transaction amount. |
Detailed Help
Links
Order ID
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Redirects you to
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the Transaction Details page.
Name
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Redirects you to the Edit Customer Profile page.
Need more help?
Our support team will be happy to assist you.
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